FAQ
Shipping & Orders
How long does shipping take?
Orders are processed within 1–3 business days. Standard shipping times vary by location but typically arrive within 3–7 business days after dispatch.
Do you offer international shipping?
Yes, we ship internationally. Shipping times and rates vary by country and will be calculated at checkout.
Returns & Exchanges
How do I start a return?
If your order is eligible for returns please email us at info@fourteenforty.us to initiate a return.
What is your return policy?
We accept returns within 30 days of delivery for unworn items in original condition and packaging.
What if my item arrives damaged?
If your item arrives damaged, please contact our email info@fourteenforty.us within 48 hours of delivery with photos and we’ll make it right.
Product & Materials
What materials are your pieces made from?
Our pieces are crafted from high-quality brass & stainless steel. Finished with a thick layer of gold or silver plating. They’re designed to give you the look and feel of fine jewelry at a more accessible price point.
Is the jewelry waterproof?
We do not recommend wearing your jewelry in water. Prolonged exposure to moisture can reduce the lifespan of the plating.
Will the jewelry tarnish or fade?
All plated jewelry will naturally wear over time, especially with frequent exposure to water, sweat, or chemicals. With proper care, your piece can maintain its finish for a long time. We recommend removing it before showering, swimming, or working out.
Gifting
Does it come in gift-ready packaging?
Yes. Every piece comes in minimal, gift-ready packaging, making it perfect for anniversaries, birthdays, or meaningful moments.